FAQ – Deny a Need
1. What does “Deny a Need” mean?
Denying a need allows a contributor or approver to reject a training need submitted in a Task Plan. When a need is denied, the reason must be provided and recorded in the system.
2. Where can I deny a need?
Needs can be approved or denied in the Training Needs tab. To deny a need:
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Click the “Deny” button next to the need.
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Enter the reason for denial in the required field.
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Confirm to proceed.
This information is stored in the audit log and visible in the need’s details.
3. Who can deny a need?
Task Plans with Workflow Hierarchical Approval enabled
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Any user, organizational unit, or relationship higher than the contributor/approver of the training need can deny it.
Task Plans with Workflow Hierarchical Approval disabled
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Any configured approver of the contributor can deny the need.
4. Contributors without approvers
A new configuration allows contributors who have no approvers to deny a need that they assigned and that was automatically approved.
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This can be configured:
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Globally: Preferences > Task Plans Global Configurations (section 3.2.1 of the User Manual)
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Per task: Task Configuration > General > Additional Information (section 6.4.8 of the User Manual)
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When enabled:
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Needs assigned by a contributor with no approvers are automatically approved.
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The contributor can reverse the approval and deny the need.
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This applies to needs from both the catalog and imported needs.
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5. Examples when the Deny button configuration is enabled
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Manager without approvers
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A manager assigns a need to a subordinate.
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The need is automatically approved.
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He can still reverse the approval and deny the need.
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End-user without approvers
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An employee assigns a need to himself.
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The need is automatically approved.
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He can reverse the action and deny the need.
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L&D with multiple profiles
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Users can select which profile to use when denying a need.
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6. Examples when the Deny button configuration is disabled
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L&D without approvers
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An RH responsible (L&D) assigns a need to a user.
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The need is automatically approved.
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The L&D cannot reverse the approval or deny the need.
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End-user without approvers
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An employee assigns a need to himself.
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The need is automatically approved.
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He cannot reverse the action and deny the need.
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7. Effect on budget
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When denying a need in a Task Plan with a budget, the cost of the denied need is removed from the budget.
8. Bulk Deny
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Users with deny permission can perform a bulk deny operation during the planning phase and within their contribution period.
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This allows multiple needs to be denied in a single action.
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For details on bulk operations, see section 7.7.13 of the User Manual.
9. Audit and tracking
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All Deny actions are recorded in the audit log for transparency.
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The original contributor remains associated with the need for tracking and notifications.
